Penelope Schweitzer

HIPAA and Cybersecurity in Dentistry
Cybersecurity

HIPAA and Cybersecurity: A Dental Practice’s Guide to Compliance

September 19, 2024 No comments yet

September 19, 2024 Did you know that medical information is one of the most valuable pieces of information for hackers to obtain? A health record sells for ten times the amount compared to a credit card on the dark web. In today’s digital world, technology has brought significant advancements to how dental practices operate, from communicating with patients to reviewing dental records.  However, it has also introduced new challenges related to practice safety. Implementing strong cybersecurity measures is crucial for protecting your patients. Let’s dive into how to safeguard your practice and keep your patients safe in today’s cyber world.  Complete a Security Risk Analysis (SRA) A requirement under HIPAA, the Security Risk Assessment (SRA) sets a benchmark for your dental practice’s compliance. The SRA highlights risks your practice might face, including technical safeguards and recommended cybersecurity measures. By monitoring the existing measures, you can identify non-compliant gaps and learn best practices to better protect your organization. Establishing a strong foundation for your practice brings you one step closer to HIPAA compliance by showing you how to keep your patient data secure.  Establish Access Controls One of the most common HIPAA violations is improper access to electronic Protected Health Information (ePHI). Robust access controls are essential to prevent this.  Each staff member should have a unique login with permissions strictly aligned to their job duties. These logins should also require staff to change their passwords periodically, including at least eight characters with symbols, numbers, and lowercase and uppercase letters.  This safeguards sensitive patient data and facilitates effective monitoring for potential security breaches. Additionally, monitoring employee activity helps ensure access privileges are used appropriately.  Encrypt all ePHI Encryption, or encoding data so that it is unreadable by unauthorized users, is a staple of having strong cybersecurity measures in place for your practice. It should be used on all devices storing sensitive data and facilitating patient communication, ensuring that only authorized individuals can access it. Encrypted data and devices can protect sensitive information if a work laptop falls into the wrong hands. Another cybersecurity best practice is to enable remote deletion on the computer so that it can be wiped from another functioning device.  Overall, encryption serves as an additional barrier to protecting patient data and keeping sensitive information secure in dental practices.  Ensure Adequate Cybersecurity Training for All Staff  It is crucial to ensure that staff understand expectations and cybersecurity best practices to keep patient data safe.  Training is important to help staff understand how to handle sensitive information and how to share ePHI (electronic protected health information) securely.  Thorough training will empower staff to maintain the security of patient data and uphold the best cybersecurity practices, helping create a culture of compliance in your practice. Outsource IT Automating your HIPAA compliance program with secure software helps protect your practice and streamline compliance. Additionally, outsourcing your IT measures is another responsibility your organization can delegate to an expert team. Expert teams can monitor your cybersecurity health and provide penetration testing, emulating whether your practice can handle a hacking attack.  With specialized healthcare IT support, your practice can rest assured that the proper firewalls, encryption, and other protections are in place to safeguard it. The Future of Cybersecurity in Dentistry Robust cybersecurity measures are essential in today’s dental industry. The OCR continues to lead cybersecurity efforts and is starting to impose fines on practices affected by cybercrimes. By ensuring that your dental practice is HIPAA compliant and follows cybersecurity best practices, you can protect your practice’s success and the safety of your patients’ information. To learn more about the best cybersecurity practices for your dental practice, schedule a HIPAA consultation with a compliance expert today. 

Guide to HIPAA Compliance
Best Practices, HIPAA

HIPAA: It’s Not Just a Training – Your Guide to Continuous Compliance

September 12, 2024 No comments yet

September 12, 2024 Picture this: it’s time for your annual HIPAA training. Once you complete all the staff training, you’ll be compliant for the year, right? You would actually be mistaken, but that’s okay. It’s a common misunderstanding of HIPAA and its requirements. HIPAA is comprehensive federal legislation that protects sensitive patient data. As a staff member of a Covered Entity or Business Associate, it is your responsibility to ensure the proper safeguarding of patient data, which requires much more than annual training. This article examines the requirements for HIPAA compliance and showcases how software solutions can more thoroughly and quickly ensure responsibilities are met compared to manual tracking. So, what’s required for HIPAA? HIPAA compliance requires a continuous documented program, not just annual training. When HIPAA is followed correctly, appointing a HIPAA Compliance Officer (HCO) is essential. This highlights the need for leadership and organization of all elements to ensure compliance. One of the most essential components of HIPAA is a Security Risk Analysis, or SRA. The SRA is a commonly missed requirement, with 86% of Covered Entities and BAs unable to present the documentation when randomly audited.  The SRA is a detailed review of all the safeguards your practice has in place to protect patient data. This ranges from alarms on doors to procedures followed by your staff, and it is a thorough analysis of your practice’s precautions and vulnerabilities regarding HIPAA.  Alongside a documented SRA, policies and procedures must be made available to all staff, empowering employees to quickly review the best course of action if an issue arises. Using templates you find online will not cut it if they are not personalized and unique for the location.  Documentation is a significant component of HIPAA. Another required paperwork element of HIPAA is Business Associate Agreements with all third-party companies your practice or business works with that have access to PHI (Protected Health Information). When HIPAA breaches occur, they also have to be documented and reported.  As you can see, HIPAA compliance is much more than just training. It’s a continuous program for a good reason: protecting patients’ sensitive health information. The Future of HIPAA Compliance HIPAA Compliance is a continuous process; one yearly training isn’t going to cut it. The requirements of HIPAA can be complex, but with intelligent software solutions, your organization can streamline compliance and mitigate risk. Utilizing comprehensive software solutions can help identify your vulnerabilities, save your practice significant time, and offer a clear understanding of what needs to be done to ensure compliance.  Instead of relying on a cumbersome manual binder full of paperwork, innovative solutions can offer these advantages.  To learn more about HIPAA compliance best practices, schedule an education consultation with one of our experts today.   

HR and OSHA Compliance
OSHA, Partner News

The Intersection of HR and OSHA Compliance: Ensuring Safety in Healthcare

August 21, 2024 Comments Off on The Intersection of HR and OSHA Compliance: Ensuring Safety in Healthcare

August 12, 2024 This was contributed by HR for Health for OSHA’s Safe + Sound Week At HR for Health, OSHA compliance is a frequent and critical topic of discussion with our clients. As an HR company focused on supporting independent healthcare practices, we understand the importance of taking compliance, training, documentation, and safety seriously. Whether your practice is large or small, adhering to OSHA standards is not just about following the rules—it’s about protecting your employees and fostering a safe work environment that benefits everyone. Compliance laws can seem overwhelming, but it’s a non-negotiable part of running a healthcare practice. Non-compliance can lead to significant penalties, not to mention the time-consuming and expensive lawsuits that could arise if an employee or patient is injured. Beyond the financial implications, a commitment to safety and compliance contributes to a healthier, more productive workplace. But how do you ensure your practice stays compliant without getting bogged down in administrative tasks? That’s where HR for Health and Abyde come in. Together, we provide a comprehensive solution that simplifies the complex worlds of OSHA and employment law compliance, making it manageable for practices of all sizes. Why OSHA Compliance Matters OSHA (Occupational Safety and Health Administration) compliance is about more than just avoiding fines. It’s about creating a workplace where your employees feel safe and supported, which in turn leads to better patient care. Compliance involves familiarizing yourself with OSHA regulations, training your employees, and maintaining accurate records of any incidents or hazards. At HR for Health, we see firsthand how often OSHA compliance comes up in our conversations with clients. It’s a constant concern, and rightly so—OSHA compliance isn’t a one-time effort but an ongoing process. That’s why we’ve integrated powerful features into our platform to help you stay compliant effortlessly. Simplifying Compliance with HR for Health Our software is designed to automate and streamline many of the tasks associated with OSHA compliance. For example, our Continued Education automated alerts and updates ensure that your team stays on top of mandatory training and certifications. This feature is crucial because it ensures that your employees are always up-to-date with the latest safety protocols, which helps in maintaining a safe workplace. Documentation is another critical aspect of OSHA compliance. Your practice needs to keep detailed records of any work-related injuries or illnesses, as well as potential hazards. HR for Health offers unlimited e-document storage, so you never have to worry about running out of space or losing important documents. This secure storage solution means that all your compliance-related documents are organized, easily accessible, and safe from loss or damage. But compliance isn’t just about keeping records. It’s also about communication and ensuring that everyone in your practice is on the same page. Our platform includes integrated messaging, task management, and performance reviews, which help facilitate clear communication and make sure that no critical tasks are overlooked. This holistic approach to compliance ensures that your practice runs smoothly and that your employees are always aware of their responsibilities. Partnering with Abyde for a Complete Solution While HR for Health handles many of the HR aspects of compliance, we’ve partnered with Abyde to provide a complete OSHA compliance solution. Abyde’s platform is designed specifically to help healthcare practices navigate the intricacies of OSHA regulations. Their OSHA checklist is an excellent starting point, helping you identify which regulations apply to your practice and what steps you need to take to comply. Abyde also simplifies the training process. OSHA training is essential for ensuring that your employees understand safety protocols and know how to respond in case of an emergency. Abyde’s platform makes this training straightforward for managers and easy for employees to follow, reducing the administrative burden on your practice. Once your employees are trained, Abyde helps you maintain compliance with their tools for documenting safety and health incidents. This includes managing Work-Related Injury & Illness Logs and Sharps Injury Logs, which are critical for demonstrating compliance during an OSHA inspection. Creating a Culture of Safety Compliance isn’t just about avoiding penalties—it’s about creating a culture of safety within your practice. By working with HR for Health and Abyde, you’re taking proactive steps to ensure that your workplace is as safe and efficient as possible. This not only protects your employees and patients but also enhances the overall productivity and morale of your team. OSHA compliance is a vital component of running a successful healthcare practice. By leveraging the combined strengths of HR for Health and Abyde, you can simplify this complex process and focus on what truly matters—caring for your patients and growing your practice. Ready to take your practice’s OSHA compliance to the next level? Visit HR for Health and Abyde to learn how our platforms can help your practice succeed.

American Medical Response HIPAA Fine
Fines, HIPAA

Your Medical Records, Your Right: AMR Learns Costly Lesson

August 6, 2024 Comments Off on Your Medical Records, Your Right: AMR Learns Costly Lesson

August 6, 2024 Did you know the Office for Civil Rights (OCR) has launched a new initiative to ensure proper compliance with patients’ Rights of Access? American Medical Response (AMR), a private ambulance company, has now felt the impact of these efforts, becoming the 49th entity to face a HIPAA Right of Access Enforcement Action. AMR was recently fined $115,200 for failing to provide a patient with their medical records in a timely fashion.  AMR’s mistake was brought to the attention of the OCR through a patient complaint. On October 31, 2018, the patient requested a copy of her medical records. Instead of receiving them within the allotted 30 days, this sparked the beginning of a long battle for her records.  In January 2019, the patient sent follow-up requests to both AMR and its Business Associate, Centrex. AMR responded to the request in March 2019, sending the patient an invoice and requiring payment before the records were provided.  During the ongoing battle for her medical records, she warned AMR she would report the organization to the OCR if her records were not provided. The patient filed a complaint in July 2019. Finally, the records were provided on November 5, 2019, over a year after the initial request.  What is Right of Access?  HIPAA’s Right of Access rule, which falls under the HIPAA Privacy Rule, allows patients to receive access to their medical records within 30 days with minimal or no charges. These charges can only include the costs of copying and mailing medical records. In some states, this 30-day requirement is shorter, like in California, which requires access to copies within 15 days.  This right empowers patients to make informed healthcare decisions, such as sharing their medical history with new providers. What should my practice do?  First, proper training is essential to ensure that staff understand the importance of providing patients with their records on time. Additionally, staff must understand and follow the procedures for securely sharing medical information with the patient. Ensuring staff is properly trained and aware of the resources available to them is vital to staying compliant.  You could be adding more stress to your plate if you still use a dusty binder to track and manage HIPAA compliance. Keeping track of training, documentation, and the constantly evolving regulations is a complex task that demands a modern approach. Intelligent software solutions can offer staff a centralized compliance hub with everything they need to know when navigating patient requests. To learn more about how smart compliance software solutions can protect your practice, schedule a consultation with an expert today.