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  • EASIEST SOFTWARE YOU’LL EVER USE

    And if we’re being honest, easy is an understatement. All companies say it, but we are so confident in the simplicity of our software that we will prove it.

  • ‘HANDS OFF’ APPROACH

    We automate it all – from notifications about training to policy generation. Can you imagine not having to set your own reminders?! Go ahead, focus on your patients – we will ping you with the important stuff.

  • CUSTOMER SUCCESS TEAM LIKE NO OTHER

    We will meet you where you are – whether that’s by phone, chat, or email. It’s tough stuff in the tech space, but our customers love us as much as we love them.

  • STATE BY STATE, LAW BY LAW

    No matter what state your practice is in, our solution is for you — from sea to shining sea. We know our stuff and dedicate ourselves to staying on top of the latest state and federal changes so you don’t have to.

  • MORE THAN JUST SOFTWARE

    With us, you get more than policies and software. We offer Master Classes, newsletters, and more to keep you up to date. At the end of the day, we are proud to lead with education.

LATEST COMPLIANCE NEWS

OSHA in Dermatology

OSHA in Dermatology: Best Practices to Achieve Compliance

June 12, 2025   While working in a dermatology office might have you focused on taking care of your patients’ skin, your health should be the first priority.  It’s easy to incorrectly assume a dermatology office is a relatively “safe” healthcare environment. After all, we’re not typically dealing with the same acute emergencies as an ER. Dermatology presents many challenges when working with patients, such as lasers, sharp instruments, chemicals, potential exposure to bloodborne pathogens, and more.  With these unique challenges, your practice must be aware of the safeguards the Occupational Safety and Health Administration (OSHA) requires.   More than Skin Deep: Facility Risk Assessment An annual Facility Risk Assessment (FRA) is the foundation of your OSHA compliance program. The FRA is a thorough assessment of the healthcare hazards your practice might face. This assessment spans from your staff is trained, to unique equipment you might use, how situations are prevented, and even how management handles workplace safety. Since this is an annual requirement, this assessment must be kept current. If your practice introduces anything new that might heighten risk, this needs to be documented. For instance, if your practice begins offering laser treatments, this must be mentioned in the FRA and also staff must be trained on how to use it safely.  By reviewing and addressing potential vulnerabilities in your practice, you can mitigate risks and ultimately keep patients safe.    Personal Protective Equipment (PPE) in Dermatology: Your First Line of Defense While you advise patients on sun protection, remember that your staff’s skin needs protection, too. Always ensure that it remains covered with Personal Protective Equipment (PPE). PPE, like gloves and masks, are essential barriers that keep your team safe. Your practice must supply this PPE and provide comprehensive training on how to use it correctly.  For instance, when a staff member is with a patient, a new set of gloves is always required. From putting them on to how they must be disposed of, these are all critical ways to keep staff members safe.  Depending on the treatment, your staff may also need eye protection. As a result, it’s essential to review all available forms of PPE with staff before they start working with patients.    Dermatology Laser Safety When it comes to lasers in your dermatology practice, preparation is paramount.  It’s not enough to just have the equipment; you need to ensure every team member is properly trained and fully aware of the risks associated with these powerful devices. Once again, proper PPE is vital, such as eyewear and gloves. Additionally, the room where the laser is being used must adhere to safety guidelines, including not having any reflective surfaces for the laser to shine off.  Your practice should designate a Laser Safety Officer to oversee and enforce compliance. This staff member is likely already your OSHA Safety Officer, or OSO. This Laser Safety Officer needs to ensure staff is routinely trained on lasers, especially if new equipment is being used.  For staff safety, the laser device must be off when not in use.  While laser treatments offer dermatologists innovative possibilities, proper staff training always remains crucial.    Keeping Your Dermatology Practice Safe Ensuring the safety of your dermatology practice is not just about compliance; it’s about fostering a secure environment for both your dedicated staff and your valued patients.  Your practice can proactively address potential hazards by diligently conducting annual facility risk assessments, consistently utilizing appropriate personal protective equipment, and prioritizing comprehensive training.  With the right solution, your practice can streamline these requirements. Smart software can utilize the answers from your FRA and provide thorough policies and procedures and recommended training. A safe practice is a successful practice.  To see how you can streamline compliance for your practice, schedule a meeting with a compliance expert today.

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HIPAA for Dermatology

Dermatology’s Hidden Layer: Unpacking HIPAA Compliance

June 5, 2025   When ensuring your patients have clear, healthy skin, you might not realize the thorough administrative requirements your practice needs to follow.  HIPAA, or the Health Insurance Portability and Accountability Act, must be upheld by all Healthcare providers and their Business Associates (BAs) who handle and transmit Protected Health Information (PHI). PHI is sensitive information about a patient, such as their Social Security Number, birthdate, medical records, and more. If PHI ends up in the wrong hands, the information could easily be misused, making healthcare a prime target for hackers.  For dermatologists, every piece of information related to a patient’s skin condition – from their name and date of birth to their diagnosis, treatment plan, and even before-and-after photos – falls under HIPAA’s umbrella. Following HIPAA laws doesn’t just protect your practice from fines – it also keeps your patients safe and builds trust.  What is Required for Dermatologists? There’s a lot more required than just yearly training.  Dermatologists must follow the three HIPAA rules: the Privacy Rule, the Security Rule, and the Breach Notification Rule to be HIPAA compliant.  The Privacy Rule dictates how PHI can be shared, specifically the minimum amount of information necessary to handle transactions. Information should only be shared with staff who actually need access to it. Staff access to PHI must be monitored and removed when staff leave the practice. The Privacy Rule also details patients’ Right of Access, requiring practices to provide health records to a patient within 30 days.  The Security Rule focuses on the technical, physical, and administrative safeguards that must be in place in your dermatology practice and includes the required Security Risk Analysis (SRA).  The SRA is an extensive annual review of your practice’s protective barriers in case a situation were to occur. SRA questions include information about physical alarms and locks your practice might have, and how email is handled in your practice. By addressing any vulnerabilities before a breach occurs, your practice can more easily mitigate risk.  Leaving this document incomplete can have severe consequences. For instance, a dermatology organization without a compliant SRA was fined $250,000 following a breach. The Office for Civil Rights (OCR), which enforces HIPAA, also enacted the Risk Analysis Initiative. This new initiative focuses on and fines practices missing an SRA after being alerted of a breach.  In addition to the SRA, dermatologists must complete Disaster Recovery Plans for their practices. The Disaster Recovery Plan builds a contingency plan in case a natural or man-made disaster, such as flooding or a cyber-attack, occurs.  These documents lead to the policies and procedures your practice must have that are easily accessible to staff. With policies and procedures, everyone in your practice will know what is expected and unacceptable in your organization, mitigating risk and providing a guide for every situation. In addition to this, training is also required under the rule for all new employees and yearly.  Expect an update to the Security Rule soon, and you can find the new details here.  The last rule of HIPAA is the Breach Notification Rule. This rule is observed after a breach, ensuring that all involved parties are properly informed following a breach of PHI.  After a breach of any size, affected individuals must be notified within 60 days of the breach’s discovery. If it is a small breach, the OCR must also be informed by the end of the year.  However, the breach is considered large if more than 500 patients are affected. For large breaches, while patients must be notified within 60 days, the OCR also does. The media must also be notified, with a press release going out. Depending on the state, the Attorney General must be made aware of this, too, so it is vital to review state law as well when facing a breach.  Streamlining Compliance in Your Dermatology Practice Given the ever-changing nature of the HIPAA landscape, the brief overview of requirements provided here is just a starting point. While it might feel overwhelming, it’s critical to maintain a compliant dermatology practice.  There are options to simplify HIPAA compliance. Smart software can efficiently assist in compliance management. The pillars of HIPAA compliance, such as the SRA, Disaster Recovery Plan, training, documentation, and more, can all be resolved with the right software platform. By using a smart solution, you can proactively pinpoint gaps and stay on top of your compliance management, freeing you up to focus on caring for patients’ skin.  To see how your dermatology practice can streamline HIPAA for your practice, meet with a compliance expert today.

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