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  • EASIEST SOFTWARE YOU’LL EVER USE

    And if we’re being honest, easy is an understatement. All companies say it, but we are so confident in the simplicity of our software that we will prove it.

  • ‘HANDS OFF’ APPROACH

    We automate it all – from notifications about training to policy generation. Can you imagine not having to set your own reminders?! Go ahead, focus on your patients – we will ping you with the important stuff.

  • CUSTOMER SUCCESS TEAM LIKE NO OTHER

    We will meet you where you are – whether that’s by phone, chat, or email. It’s tough stuff in the tech space, but our customers love us as much as we love them.

  • STATE BY STATE, LAW BY LAW

    No matter what state your practice is in, our solution is for you — from sea to shining sea. We know our stuff and dedicate ourselves to staying on top of the latest state and federal changes so you don’t have to.

  • MORE THAN JUST SOFTWARE

    With us, you get more than policies and software. We offer Master Classes, newsletters, and more to keep you up to date. At the end of the day, we are proud to lead with education.

LATEST COMPLIANCE NEWS

HIPAA for Chiropractors

HIPAA for Chiropractors: What You Need to Know

July 3, 2025 In chiropractic healthcare, staying aligned with regulations is key.  While some might consider Chiropractic medicine an alternative healthcare option, the Health Insurance Portability and Accountability Act (HIPAA) covers the field. That means your practice must secure all patient data transmitted to and from a chiropractic office.  Protected Health Information (PHI) encompasses all personally identifiable data, such as names, birth dates, and treatment details, and must be securely maintained. For chiropractic offices, this commonly includes comprehensive treatment plans and spinal X-rays. For chiropractic offices, no matter the size, HIPAA for chiropractors isn’t just a recommendation—it’s required whenever patient data is involved. What does this mean for your chiropractic practice? With the right barriers, you can continue to adjust patients while ensuring the safety of Protected Health Information (PHI), promoting patient trust and transparency in protecting their data.    What’s Required for HIPAA for Chiropractors?  While solely a yearly training might be what your practice expects, HIPAA for chiropractors requires a much more comprehensive approach.  HIPAA has three pillars: the Security Rule, the Privacy Rule, and the Breach Notification Rule.  The Security Rule is focused on the administrative, technical, and physical safeguards your practice must have to secure patient data.  Under this rule, your practice must complete a Security Risk Analysis (SRA) annually. The SRA is an extensive review of your current practices in your chiropractic office. Everything must be documented, from how your practice checks in patients to how your staff electronically sends patient data. By reviewing this every year, your practice can identify vulnerabilities before they become compliance issues.  While this annual review might seem simple, unfortunately, it is a frequent pitfall for practices. When randomly audited, only 14% of healthcare practices could produce a compliant SRA.  A missing SRA is one of the most common reasons for HIPAA fines, with over $150 million levied to healthcare practices across America.  Your chiropractic practice must ensure that the proper safeguards are in place and that PHI is shared carefully. That’s where the Privacy Rule comes into play.  According to the Privacy Rule, health information should be shared as little as possible and only when absolutely necessary. For instance, while you may want to share patient stories, all health information must stay confidential. This rule also mandates that patients provide their health records to those who request them within 30 days of the initial request. This rule requires thorough training with staff, making sure all are aware of the responsibility they must uphold when handling patient data.  Lastly, the Breach Notification Rule establishes a required course of action after a breach. Even with the proper safeguards and minimum health information shared, breaches can happen.  If patient data is breached, chiropractors must notify impacted patients within 60 days of discovery, regardless of the size of the breach. Depending on the number of patients impacted, the Office for Civil Rights (OCR) must also be notified. Did you accidentally print out and provide someone else’s information to a patient? This must be reported to the OCR by 60 days after the end of the calendar year. A major ransomware attack exposed the information of over 500 patients? The OCR must be informed within 60 days. This also depends on what state your chiropractic office is in, so make sure to check state law and see if your state attorney general must also be notified.    Adjusting Your Compliance Program While this might feel overwhelming for your chiropractic office to handle, your organization can easily achieve compliance with the right compliance solutions.  Due to HIPAA’s complexity, smart software solutions can walk your chiropractic practice through every step of the process. Software can easily streamline annual requirements, like the SRA, asking intuitive questions to identify compliance gaps proactively. Other requirements, like training, policies, and procedures, can also be found in a centralized hub. By simplifying compliance, your chiropractic office can commit to what it does best: adjusting patients to improve their well-being and quality of life. Meet with a compliance expert today to learn more about HIPAA for chiropractors. 

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Common Dermatology HIPAA Fines

Protecting Every Layer: HIPAA Essentials for Your Dermatology Practice

July 1, 2025   HIPAA violations are not skin-deep.  Dermatology practices, like all healthcare practices, are subject to HIPAA legislation. Common HIPAA violations erode reputation and patient trust, potentially costing your practice significant legal fees and fines.  Dermatology practices have unique data, like photos of skin ailments and reports of skin biopsies, which must be securely handled.  Sharing a picture of an abnormal mole without proper documentation, even if it looks harmless, is a HIPAA violation. Why? This is because the image includes identifiable health information about your patient.  The good news? Frequent HIPAA pitfalls can easily be prevented with the proper safeguards and education. Being aware and implementing the right proactive safeguards secures your practice.    Social Media 101  Before-and-after patient photos can be a powerful marketing tool on social media, but mishandling them could attract unwanted attention from the Office for Civil Rights (OCR).  It’s totally normal to be proud of the great results you achieve for your patients. However, if you plan to share how your treatment helped a patient publicly, you must have that patient sign a media consent form. This form explicitly grants permission to share their healthcare procedures or results online. Beyond that, your practice must have a well-defined multimedia policy outlining how social media is handled. This ensures your entire staff is equipped and aware of their responsibilities regarding sharing information online, keeping everyone compliant, and protecting patient privacy. It’s also important to regulate your dermatology staff’s communication with patients on social media. While a patient may leave a positive review about how a chemical peel treatment made them look younger, you cannot confirm or deny whether that patient visited your practice. If you want to use a favorable review in your social media marketing, make sure the patient has signed the media consent form. Even a negative review can lead to a HIPAA violation if you’re not careful. While it’s tempting to defend your practice publicly, the cost of a violation far exceeds the initial frustration. For instance, one practice faced a $10,000 fine for disclosing Protected Health Information (PHI) on Yelp. The right move would have been to move the conversation offline and communicate with the patient privately through a secure channel.   Staying Ahead: Security Risk Analysis One of the most common fines is missing a vital piece of proactive compliance. The Security Risk Analysis (SRA) is a thorough assessment of all the safeguards your practice has in place to secure PHI. The minimum annual SRA must be completed before and after a HIPAA breach, showcasing your practice is aware of vulnerabilities and documenting how they are addressed.  This isn’t an isolated issue; it’s a widespread compliance gap, with only 14% of healthcare practices able to produce a compliant SRA during random audits. The recent case of a dermatology organization that faced an investigation after a substantial ransomware breach. The incomplete SRA discovered during the investigation led to a hefty $250,000 fine for the practice. It’s a common misconception that fines are solely a consequence of ransomware attacks. However, the true underlying reason for a fine is the failure to implement appropriate preventative safeguards. While ransomware attacks and cybercrimes can certainly occur despite even the most robust safeguards, a practice’s preventative and reactive response and ability to mitigate risk swiftly determine whether a fine is levied.   Improper Paper Trails The entire lifecycle of PHI, from generation to deletion, needs to be handled securely. This includes properly shredding and disposing of records. Any image of a patient’s skin, old samples, etc., must be disposed of securely. First, records need to be kept for at least six years, but once disposed of, they cannot be traced to patients and must be destroyed entirely. Simply putting records in the trash isn’t going to cut it. In fact, Business Associates can handle data destruction for your practice.  A dermatology practice was fined for improper disposal. Empty specimen containers, with PHI on the label, such as patient names, dates of birth, and more, were thrown in unsecured trash. After discovering that this disposal was typical for the dermatology organization for years, the practice was fined over $300,000.    How to Avoid Common Dermatology HIPAA Violations The right HIPAA compliance program can avoid these common missteps. Proactive compliance, including thorough training and a maintained SRA, is key to the success of your dermatology practice.  While handling your practice’s compliance program might feel overwhelming, compliance solutions can streamline this process.  Intelligent software can easily pinpoint and address common violations in a centralized compliance hub. By maintaining control and proactively addressing compliance gaps, your practice can achieve peace of mind. Meet with a compliance expert today to learn more about simplifying HIPAA compliance for your dermatology practice. 

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