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We are seeking a highly experienced Senior Customer Success Specialist who will excel at delighting customers today while demonstrating the drive and potential to evolve into a formal leadership role. In the immediate term, you will be hands-on—managing key customer relationships, resolving challenges, refining processes, and ensuring long-term client success. Over the next 12–18 months, you will have the opportunity to transition from an individual contributor into a leadership position, potentially guiding a growing team of Customer Success professionals. By late 2025, there may be the chance to assume a strategic, department-wide leadership role, shaping and influencing the future vision of our Customer Success initiatives.
Role: Senior Customer Success Specialist
Experience: 3+ Years
Location: Clearwater, FL
Workplace Type: In-Office
Salary: We are offering a competitive compensation package with a base salary of $65,000 to $75,000 annually, plus monthly bonuses based on key performance indicators (KPIs).
The bonuses will be aligned with measurable and achievable KPIs to reward performance and contributions to company goals.