July 27, 2023

In a recent investigation, the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) discovered alarming safety lapses at a psychiatric health and substance disorder facility in Jacksonville, Florida. The facility, operating as River Point Behavioral Health, failed to implement necessary safety procedures, exposing its workers to serious risks and injuries. One incident involved a patient attacking a registered nurse, highlighting the urgent need for improved workplace safety measures.

Workplace Violence Plagues Healthcare Workers

The incident occurred in January 2023, when a registered nurse employed by UHS of Delaware Inc. and TBJ Behavioral Center LLC was working on reports in a staff-only workspace. Tragically, a patient gained unauthorized access to the area and physically assaulted the nurse, delivering blows to the face and head, resulting in a loss of consciousness and lacerations. This unfortunate incident highlights the growing concern about workplace violence faced by healthcare workers nationwide.

OSHA’s Findings and Consequences

Following the investigation, OSHA cited River Point Behavioral Health for a serious violation, holding them responsible for failing to provide a safe workplace free from recognized health and safety hazards. The agency proposed penalties amounting to $15,625. OSHA’s Area Office Director, Scott Tisdale, emphasized the importance of employers taking swift action to prevent such incidents, ensuring their employees’ physical well-being and peace of mind.

A Pattern of Neglect

This investigation is not an isolated incident for UHS of Delaware Inc. Since 2017, OSHA has looked into three other Florida facilities affiliated with the company due to similar complaints related to workplace violence. The pattern of neglect raises concerns about the company’s commitment to employee safety and the urgent need for comprehensive reforms.

Creating Safer Work Environments

Workplace violence is a pressing issue, particularly within the healthcare sector. Employers must take proactive steps to prevent and address such hazards to ensure the safety of their staff. Safety protocols, proper training, and secure workspaces are just a few measures that can significantly reduce the risks healthcare workers face on a daily basis.

UHS Inc.’s Role and Responsibility

River Point Behavioral Health is affiliated with UHS of Delaware Inc., which is part of UHS Inc., a prominent hospital and healthcare services system with a vast network of facilities in the U.S., Puerto Rico, and the U.K. As a major player in the healthcare industry, UHS Inc. must take the lead in advocating for improved workplace safety standards and ensuring the well-being of its employees. No organization is too big (or small) for OSHA compliance.

Compliance and Future Outlook

River Point Behavioral Health has 15 business days to respond to OSHA’s citations and penalties. The facility can choose to comply with the recommended changes, request an informal conference with OSHA, or contest the findings before the independent Occupational Safety and Health Review Commission. Regardless of the outcome, this investigation serves as a wake-up call for healthcare facilities nationwide to prioritize employee safety and work towards a violence-free workplace.

The recent OSHA investigation sheds light on the pressing issue of workplace violence in psychiatric facilities and healthcare settings. Ensuring employee safety must become a top priority for all industry stakeholders. By implementing comprehensive OSHA compliance software like Abyde and addressing hazards promptly, we can create a work environment where healthcare workers no longer fear for their lives and physical well-being. Together, we can build a safer and more compassionate healthcare industry for patients and those who care for them.