August 12, 2024 This was contributed by HR for Health for OSHA’s Safe + Sound Week At HR for Health, OSHA compliance is a frequent and critical topic of discussion with our clients. As an HR company focused on supporting independent healthcare practices, we understand the importance of taking compliance, training, documentation, and safety seriously. Whether your practice is large or small, adhering to OSHA standards is not just about following the rules—it’s about protecting your employees and fostering a safe work environment that benefits everyone. Compliance laws can seem overwhelming, but it’s a non-negotiable part of running a healthcare practice. Non-compliance can lead to significant penalties, not to mention the time-consuming and expensive lawsuits that could arise if an employee or patient is injured. Beyond the financial implications, a commitment to safety and compliance contributes to a healthier, more productive workplace. But how do you ensure your practice stays compliant without getting bogged down in administrative tasks? That’s where HR for Health and Abyde come in. Together, we provide a comprehensive solution that simplifies the complex worlds of OSHA and employment law compliance, making it manageable for practices of all sizes. Why OSHA Compliance Matters OSHA (Occupational Safety and Health Administration) compliance is about more than just avoiding fines. It’s about creating a workplace where your employees feel safe and supported, which in turn leads to better patient care. Compliance involves familiarizing yourself with OSHA regulations, training your employees, and maintaining accurate records of any incidents or hazards. At HR for Health, we see firsthand how often OSHA compliance comes up in our conversations with clients. It’s a constant concern, and rightly so—OSHA compliance isn’t a one-time effort but an ongoing process. That’s why we’ve integrated powerful features into our platform to help you stay compliant effortlessly. Simplifying Compliance with HR for Health Our software is designed to automate and streamline many of the tasks associated with OSHA compliance. For example, our Continued Education automated alerts and updates ensure that your team stays on top of mandatory training and certifications. This feature is crucial because it ensures that your employees are always up-to-date with the latest safety protocols, which helps in maintaining a safe workplace. Documentation is another critical aspect of OSHA compliance. Your practice needs to keep detailed records of any work-related injuries or illnesses, as well as potential hazards. HR for Health offers unlimited e-document storage, so you never have to worry about running out of space or losing important documents. This secure storage solution means that all your compliance-related documents are organized, easily accessible, and safe from loss or damage. But compliance isn’t just about keeping records. It’s also about communication and ensuring that everyone in your practice is on the same page. Our platform includes integrated messaging, task management, and performance reviews, which help facilitate clear communication and make sure that no critical tasks are overlooked. This holistic approach to compliance ensures that your practice runs smoothly and that your employees are always aware of their responsibilities. Partnering with Abyde for a Complete Solution While HR for Health handles many of the HR aspects of compliance, we’ve partnered with Abyde to provide a complete OSHA compliance solution. Abyde’s platform is designed specifically to help healthcare practices navigate the intricacies of OSHA regulations. Their OSHA checklist is an excellent starting point, helping you identify which regulations apply to your practice and what steps you need to take to comply. Abyde also simplifies the training process. OSHA training is essential for ensuring that your employees understand safety protocols and know how to respond in case of an emergency. Abyde’s platform makes this training straightforward for managers and easy for employees to follow, reducing the administrative burden on your practice. Once your employees are trained, Abyde helps you maintain compliance with their tools for documenting safety and health incidents. This includes managing Work-Related Injury & Illness Logs and Sharps Injury Logs, which are critical for demonstrating compliance during an OSHA inspection. Creating a Culture of Safety Compliance isn’t just about avoiding penalties—it’s about creating a culture of safety within your practice. By working with HR for Health and Abyde, you’re taking proactive steps to ensure that your workplace is as safe and efficient as possible. This not only protects your employees and patients but also enhances the overall productivity and morale of your team. OSHA compliance is a vital component of running a successful healthcare practice. By leveraging the combined strengths of HR for Health and Abyde, you can simplify this complex process and focus on what truly matters—caring for your patients and growing your practice. Ready to take your practice’s OSHA compliance to the next level? Visit HR for Health and Abyde to learn how our platforms can help your practice succeed.
Your Medical Records, Your Right: AMR Learns Costly Lesson
August 6, 2024 Did you know the Office for Civil Rights (OCR) has launched a new initiative to ensure proper compliance with patients’ Rights of Access? American Medical Response (AMR), a private ambulance company, has now felt the impact of these efforts, becoming the 49th entity to face a HIPAA Right of Access Enforcement Action. AMR was recently fined $115,200 for failing to provide a patient with their medical records in a timely fashion. AMR’s mistake was brought to the attention of the OCR through a patient complaint. On October 31, 2018, the patient requested a copy of her medical records. Instead of receiving them within the allotted 30 days, this sparked the beginning of a long battle for her records. In January 2019, the patient sent follow-up requests to both AMR and its Business Associate, Centrex. AMR responded to the request in March 2019, sending the patient an invoice and requiring payment before the records were provided. During the ongoing battle for her medical records, she warned AMR she would report the organization to the OCR if her records were not provided. The patient filed a complaint in July 2019. Finally, the records were provided on November 5, 2019, over a year after the initial request. What is Right of Access? HIPAA’s Right of Access rule, which falls under the HIPAA Privacy Rule, allows patients to receive access to their medical records within 30 days with minimal or no charges. These charges can only include the costs of copying and mailing medical records. In some states, this 30-day requirement is shorter, like in California, which requires access to copies within 15 days. This right empowers patients to make informed healthcare decisions, such as sharing their medical history with new providers. What should my practice do? First, proper training is essential to ensure that staff understand the importance of providing patients with their records on time. Additionally, staff must understand and follow the procedures for securely sharing medical information with the patient. Ensuring staff is properly trained and aware of the resources available to them is vital to staying compliant. You could be adding more stress to your plate if you still use a dusty binder to track and manage HIPAA compliance. Keeping track of training, documentation, and the constantly evolving regulations is a complex task that demands a modern approach. Intelligent software solutions can offer staff a centralized compliance hub with everything they need to know when navigating patient requests. To learn more about how smart compliance software solutions can protect your practice, schedule a consultation with an expert today.